Cloud Observability Platform Lead Engineer

CVS Health; South Dakota; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings plan

Wellness programs

Job summary

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform for thousands of workloads across multi‑cloud environments. You will design and scale high‑throughput telemetry pipelines and mentor engineers, applying OpenTelemetry, mTLS, and secure by design principles.

This role emphasizes collaboration with SRE, Platform, and Cloud teams to raise reliability standards and deliver self‑service observability.

Qualifications

• 7+ years of software engineering experience.
• 5+ years observability (SLIs/SLOs/SLAs, alerting, incident management).
• 5+ years building production-grade backend services in Go and/or Java.
• 5+ years implementing and operating OpenTelemetry.
• 5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD).
• 5+ years with public cloud platforms (AWS, GCP, or Azure).
• 3+ years designing and scaling distributed, high-volume data pipelines.
• 3+ years with Helm charts, Kustomize.
• 3+ years with Grafana OSS or comparable observability backends.
• 3+ years with Terraform or CloudFormation.
• 3+ years with PostgreSQL or MySQL.

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy.
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces).
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams.
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices.
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews.
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation.
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns.
• Produce and maintain high-quality technical documentation, standards, and best practices.
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements.
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration.

Skills

Go

Python

Java

OpenTelemetry

Cloud platforms

Docker

Kubernetes

Argo CD

CI/CD

SRE collaboration

Telemetry pipelines

Education

Bachelor's degree in CS or related field

Tools

Grafana OSS

Terraform

Helm charts

Kustomize

CloudFormation

PostgreSQL

MySQL

Job description

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform for thousands of workloads across multi‑cloud environments. You will design and scale high‑throughput telemetry pipelines and mentor engineers, applying OpenTelemetry, mTLS, and secure by design principles.

This role emphasizes collaboration with SRE, Platform, and Cloud teams to raise reliability standards and deliver self‑service observability.