Lead Cloud Native Dev for Global Amazon Connect Migration

EPAM Systems; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

EPAM Systems is seeking a Lead Cloud Native Developer to drive a full platform migration from LiveChat to Amazon Connect Chat for a global life-sciences client. You will oversee Amazon Connect configuration, a custom agent workspace, Salesforce integration, Teams presence sync, SSO via Entra ID, and DynamoDB-backed runtime lookups.

You will own technical delivery quality from discovery through build, break down architecture into actionable work items, and lead a multi-disciplinary team to meet

Qualifications

• 5+ years of hands-on Amazon Connect experience with contact flows and streams.
• Proficiency in AWS Lambda and serverless integration including DynamoDB, S3, EventBridge.
• Experience leading delivery teams on time-critical AWS engagements.
• Skills in Salesforce integration and CRM event-driven connectivity.
• Familiarity with IaC pipelines (CloudFormation/CDK).
• Proven ability to manage risk and drive architecture-to-delivery alignment.
• Strong communication and stakeholder collaboration; B2 level English.

Responsibilities

• Own technical delivery quality from discovery through build.
• Lead architecture discussions and align with delivery timeline and risk.
• Break architecture into actionable work items and maintain a constrained backlog.
• Contribute hands-on to high-risk components and enforce coding standards.
• Coordinate with Azure AD/Entra ID provisioning and external dependencies.
• Lead day-to-day delivery across a multi-disciplinary team including Salesforce and DevOps.
• Ensure QA has testable components and participate in SIT test cases.
• Drive knowledge transfer so the client operates the platform post go-live.

Skills

Amazon Connect

AWS Lambda

DynamoDB

Salesforce integration

Serverless

IaC (CloudFormation/CDK)

Microsoft Graph API (Teams)

Communication

Team leadership

English proficiency

Tools

CloudFormation/CDK

S3

EventBridge

DynamoDB runtime lookups

Job description

EPAM Systems is seeking a Lead Cloud Native Developer to drive a full platform migration from LiveChat to Amazon Connect Chat for a global life-sciences client. You will oversee Amazon Connect configuration, a custom agent workspace, Salesforce integration, Teams presence sync, SSO via Entra ID, and DynamoDB-backed runtime lookups.

You will own technical delivery quality from discovery through build, break down architecture into actionable work items, and lead a multi-disciplinary team to meet