Lead Cashier: Guest Experience & Training Leader

Ulta Beauty; La Mesa (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Job summary

Ulta Beauty in the United States is hiring a Lead Cashier to drive guest transactions, loyalty engagement, and brand experience. You will train cashiers, supervise cash wrap areas, and collaborate with store teams to hit sales goals while delivering exceptional service.

The role requires at least 2 years of cashiering or related experience, strong communication, and the ability to lead by example. Flexibility for varied shifts is expected.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS proficiency

Communication skills

Team collaboration

Customer relationships

Adaptability

Multitasking

Education

High school diploma

Job description

Ulta Beauty in the United States is hiring a Lead Cashier to drive guest transactions, loyalty engagement, and brand experience. You will train cashiers, supervise cash wrap areas, and collaborate with store teams to hit sales goals while delivering exceptional service.

The role requires at least 2 years of cashiering or related experience, strong communication, and the ability to lead by example. Flexibility for varied shifts is expected.