Lead Cashier: Guest Experience & Training Leader

Ulta Beauty; Fort Dodge (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to drive efficient guest transactions, lead training for new cashiers, and support loyalty programs with a focus on service quality and performance. The role emphasizes cashwrap standards, collaboration with the leadership team, and maintaining store presentation to deliver an outstanding guest experience.

The position requires flexible scheduling, including evenings, weekends, and holidays, and a passion for sales and customer care in a fast-paced retail

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent education.
• Ability to delegate, multi-task, and problem-solve.
• Passion for guest service and selling.
• Experience addressing guest concerns promptly and professionally.
• Proven track record of exceeding sales goals and training new hires.

Responsibilities

• Meet/exceed store goals for sales, loyalty, and shrink.
• Greet and engage guests with personalized service and product recommendations.
• Handle sales, refunds, and exchanges professionally.
• Pair guests with associates for makeup applications and demonstrations.
• Book appointments and support in-store events to drive sales.
• Maintain cashwrap displays, supplies, and cleanliness.

Skills

POS proficiency

Communication

Teamwork

Customer relationships

Adaptability

Multi-tasking

Education

High school diploma

Job description

Ulta Beauty is seeking a Lead Cashier to drive efficient guest transactions, lead training for new cashiers, and support loyalty programs with a focus on service quality and performance. The role emphasizes cashwrap standards, collaboration with the leadership team, and maintaining store presentation to deliver an outstanding guest experience.

The position requires flexible scheduling, including evenings, weekends, and holidays, and a passion for sales and customer care in a fast-paced retail