Lead Cashier — Guest Experience & Training

Ulta Beauty; Simpsonville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier in a store environment to optimize guest transactions, loyalty participation, and service delivery. You will lead cashiers, train new staff, and collaborate with the team to ensure high standards of merchandising and guest experience.

The role emphasizes cash handling, flirtless, and service quality while driving sales and loyalty program adoption. Flexibility to work a schedule including evenings and weekends is required.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience preferred.
• Demonstrated ability to delegate, multi-task and problem-solve.
• Proven selling skills and guest service excellence.
• Experience addressing guest concerns promptly and professionally.
• Experience exceeding sales goals and training new hires.

Responsibilities

• Meet or exceed store goals related to retail, loyalty, and service sales.
• Provide exceptional guest service and personalize assistance.
• Handle sales, refunds, and exchanges with courtesy.
• Pair guests with associates for makeup applications and demonstrations.
• Book appointments and support in-store services and events.
• Maintain cashwrap displays and ensure store cleanliness and readiness.

Skills

POS proficiency

Communication

Team collaboration

Independence

Customer relationships

Adaptability

Education

High school diploma (preferred)

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier in a store environment to optimize guest transactions, loyalty participation, and service delivery. You will lead cashiers, train new staff, and collaborate with the team to ensure high standards of merchandising and guest experience.

The role emphasizes cash handling, flirtless, and service quality while driving sales and loyalty program adoption. Flexibility to work a schedule including evenings and weekends is required.