Lead Cashier & Front-End Coach

Lowe's Companies, Inc.; Du Bois (NE); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a customer-focused retail cashier to assist customers with merchandise selection and checkout, located in the United States. You will engage customers, demonstrate products, and process sales, returns, and refunds while maintaining register area and stock areas.

You will also support price matching, answer questions, and collaborate with associates to ensure smooth checkout, safety, and loss-prevention efforts across shifts.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines

Skills

Customer service

Cashier experience

Retail tech literacy

Education

High school diploma or GED

Tools

POS system

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is seeking a customer-focused retail cashier to assist customers with merchandise selection and checkout, located in the United States. You will engage customers, demonstrate products, and process sales, returns, and refunds while maintaining register area and stock areas.

You will also support price matching, answer questions, and collaborate with associates to ensure smooth checkout, safety, and loss-prevention efforts across shifts.