Lead Cashier: Flexible Schedule & Elite Guest Service

Ulta Beauty, Inc.; Wethersfield (CT); Sur place; USD 23 000 - 31 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

Résumé du poste

Ulta Beauty, Inc. is seeking a Lead Cashier to drive guest transactions with precision and uphold cashwrap standards. The role includes training new cashiers, cross-training peers, and focusing on loyalty program participation to boost credit and guest experience.

The Lead Cashier will manage open/close register tasks, maintain displays, and collaborate with store leadership to meet sales and service goals, while ensuring store cleanliness and compliance with procedures.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.

Responsabilités

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.

Connaissances

Customer service

Sales

Leadership

Communication

Teamwork

Formation

High school diploma preferred

Outils

POS system

Apple devices

Description du poste

Ulta Beauty, Inc. is seeking a Lead Cashier to drive guest transactions with precision and uphold cashwrap standards. The role includes training new cashiers, cross-training peers, and focusing on loyalty program participation to boost credit and guest experience.

The Lead Cashier will manage open/close register tasks, maintain displays, and collaborate with store leadership to meet sales and service goals, while ensuring store cleanliness and compliance with procedures.