Lead Cashier: Elevate Service & Loyalty

Ulta Beauty, Inc.; Columbus (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty in Columbus, IN is seeking a Lead Cashier to oversee efficient guest transactions and maintain cashwrap standards. You will train new cashiers, cross-train associates, and drive loyalty results through exceptional service and product demonstrations.

The role requires 2 years of relevant experience, strong communication, and the ability to lead peers while meeting sales goals and ensuring store cleanliness and a welcoming shopping experience.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Handle sales, refunds, and exchanges with courtesy.
• Pair guests with an associate for makeup applications, skincare analysis, and product demonstrations to drive sales and guest experience.
• Book appointments for and support services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Maintain replenishment, organization, and maintenance of cashwrap displays and impulse fixtures.
• Maintain prompt, regular attendance.

Skills

Guest service

Sales

Leadership

Communication

Multitasking

Problem solving

Teamwork

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Columbus, IN is seeking a Lead Cashier to oversee efficient guest transactions and maintain cashwrap standards. You will train new cashiers, cross-train associates, and drive loyalty results through exceptional service and product demonstrations.

The role requires 2 years of relevant experience, strong communication, and the ability to lead peers while meeting sales goals and ensuring store cleanliness and a welcoming shopping experience.