Lead Cashier: Elevate Service, Loyalty & Training

Ulta Beauty, Inc.; Deptford Township (NJ); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and uphold cashwrap standards in our busy store.

This role trains new cashiers, supports the leadership team, and focuses on loyalty, guest experience, and sales through a high-energy, service-driven environment. Applicants should have at least 2 years of relevant experience, a high school diploma, and a passion for delivering exceptional customer service while meeting store goals.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

Guest service

Sales goals

Communication

Teamwork

Adaptability

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and uphold cashwrap standards in our busy store.

This role trains new cashiers, supports the leadership team, and focuses on loyalty, guest experience, and sales through a high-energy, service-driven environment. Applicants should have at least 2 years of relevant experience, a high school diploma, and a passion for delivering exceptional customer service while meeting store goals.