Lead Cashier - Guest Experience & Loyalty Driver

Ulta Beauty, Inc.; South Dayton (OH); Presencial; USD 20 000 - 27 000; Tempo integral

Resumo da oferta

Ulta Beauty in Ohio seeks a Lead Cashier to drive guest transactions with a loyalty-first mindset and to maintain cashwrap excellence. The LC trains cashiers, coordinates with associates, and leads initiatives to enhance guest experiences and loyalty engagement.

The role emphasizes attendance, adaptability, and a strong focus on sales performance, customer service, and brand standards within a fast-paced retail environment.

Qualificações

• High school diploma preferred.
• 2 years of relevant work experience or equivalent.
• Proven ability to delegate, multi-task, and problem-solve.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsabilidades

• Meet or exceed store goals in retail and service sales.
• Provide exceptional service with a guest-friendly environment.
• Handle sales, refunds, and exchanges.
• Pair guests with a qualified associate for makeup applications and demos.
• Book appointments for services and in-store events.
• Maintain cashwrap displays and impulse fixtures to ensure guest-readiness.
• Maintain prompt, regular attendance.

Conhecimentos

POS knowledge

Communication

Collaboration

Independence

Customer relationships

Adaptability

Formação académica

High school diploma

Ferramentas

POS system

Apple devices

Descrição da oferta de emprego

Ulta Beauty in Ohio seeks a Lead Cashier to drive guest transactions with a loyalty-first mindset and to maintain cashwrap excellence. The LC trains cashiers, coordinates with associates, and leads initiatives to enhance guest experiences and loyalty engagement.

The role emphasizes attendance, adaptability, and a strong focus on sales performance, customer service, and brand standards within a fast-paced retail environment.