Lead Cashier: Elevate Guest Experience & Loyalty

Ulta Beauty; Canton (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Job summary

Ulta Beauty in Canton, OH is seeking a Lead Cashier to drive guest transactions, loyalty participation, and a premier store experience. You will train new cashiers, partner with makeup and services experts, and manage cashwrap operations to ensure accuracy and speed.

The role emphasizes exceptional service, sales accountability, and teamwork in a fast-paced retail environment with flexible scheduling and ongoing training opportunities.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Pair guests with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events delivering an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS system

Customer service

Communication

Teamwork

Sales skills

Problem-solving

Adaptability

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Canton, OH is seeking a Lead Cashier to drive guest transactions, loyalty participation, and a premier store experience. You will train new cashiers, partner with makeup and services experts, and manage cashwrap operations to ensure accuracy and speed.

The role emphasizes exceptional service, sales accountability, and teamwork in a fast-paced retail environment with flexible scheduling and ongoing training opportunities.