Lead Cashier: Guest Experience & Team Trainer

Ulta Beauty, Inc.; Boardman Township (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty in Boardman Township, OH seeks a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and lead training of new cashiers. The role emphasizes driving loyalty, supervising associates, and delivering an exceptional guest experience through product demonstrations and personalized service.

Candidates should have 2 years of cashiering experience, a high school diploma preferred, and the ability to work a flexible schedule including weekends.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• The LC is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

Guest service

Sales & upselling

Leadership

Communication

Team collaboration

Problem solving

Education

High school diploma preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty in Boardman Township, OH seeks a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and lead training of new cashiers. The role emphasizes driving loyalty, supervising associates, and delivering an exceptional guest experience through product demonstrations and personalized service.

Candidates should have 2 years of cashiering experience, a high school diploma preferred, and the ability to work a flexible schedule including weekends.