Lead Cashier: Elevate Guest Experience & Loyalty

Ulta Beauty; San Angelo (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions and cashwrap excellence, maintain store cleanliness, and assist in training new cashiers.

This role focuses on driving loyalty through service, sales, and teamwork, while managing open/close register functions and coordinating makeup applications and demos.

Proactive leadership and a passion for guest experience are essential to meet store goals.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS proficiency

Communication

Teamwork

Independence

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions and cashwrap excellence, maintain store cleanliness, and assist in training new cashiers.

This role focuses on driving loyalty through service, sales, and teamwork, while managing open/close register functions and coordinating makeup applications and demos.

Proactive leadership and a passion for guest experience are essential to meet store goals.