Lead Cashier & Customer Experience Specialist

Lowe's; Portage (MI); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe’s in Portage, MI is seeking a Retail Sales Associate focused on delivering SMART customer service, helping customers find and load merchandise, and guiding them through projects.

You will operate the register, process transactions, handle returns, and maintain store safety and cleanliness while supporting teammates across departments. Previous cashier or retail experience is preferred; a high school diploma or GED is required.

Qualifications

• High school diploma or GED; prior retail experience preferred.
• Strong customer service and communication skills.
• Ability to operate a POS system and assist customers at checkout.

Responsibilities

• Provides SMART customer service and assists customers in locating merchandise.
• Operates cash register, processes transactions, returns and refunds.
• Maintains store cleanliness and safety, supports team across departments.
• Loads merchandise, answers questions, and uses price matching when needed.
• Monitors stock and assists with loading, tagging, and general store duties.

Skills

Customer service

Cashier experience

Sales

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

Lowe’s in Portage, MI is seeking a Retail Sales Associate focused on delivering SMART customer service, helping customers find and load merchandise, and guiding them through projects.

You will operate the register, process transactions, handle returns, and maintain store safety and cleanliness while supporting teammates across departments. Previous cashier or retail experience is preferred; a high school diploma or GED is required.