Lead Cashier & Customer Experience Coach

Lowe's; Charlotte (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Lowe’s in Charlotte, NC is seeking a Retail Associate to deliver SMART customer service, assist customers in finding and loading merchandise, and support store operations at the front end.

You will operate the cash register, handle returns, verify prices, and help maintain store cleanliness and security while following Lowe’s programs and policies. This role requires a high school diploma or GED and retail cashier experience.

Qualifications

• High school diploma or GED accepted or equivalent experience.
• Retail cashier experience and ability to operate basic technology.
• Ability to obtain sales related licensure if required by law.

Responsibilities

• Provide SMART customer service and assist customers in locating and loading merchandise.
• Use a cash register to process sales, returns, and refunds per guidelines.
• Assist in line vesting, open additional registers when needed, and ensure coverage.
• Inspect returned merchandise and verify product information, price match when needed.
• Maintain store cleanliness and safety, follow house keeping standards and programs.

Skills

Customer service

Cash handling

Cash register operation

Customer needs assessment

Loss prevention awareness

Team coaching/training

Education

High school diploma or GED

Tools

Cash register

POS system

Job description

Lowe’s in Charlotte, NC is seeking a Retail Associate to deliver SMART customer service, assist customers in finding and loading merchandise, and support store operations at the front end.

You will operate the cash register, handle returns, verify prices, and help maintain store cleanliness and security while following Lowe’s programs and policies. This role requires a high school diploma or GED and retail cashier experience.