Lead Cashier & Customer Experience Coach

Lowe's; Wilmington (NC); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Lowe's is seeking a customer-focused associate in Wilmington, NC to assist customers, manage sales transactions, and load merchandise. You will guide shoppers through product options, explain warranties and promotions, and ensure accurate balancing of cash at the register.

Ideal candidates will have retail experience, strong communication skills, and the ability to work in a fast-paced environment, including evenings and weekends as needed.

Qualifications

• High school diploma or GED is required or equivalent experience.
• Experience using a cash register and basic math in a retail setting.
• Strong customer-service orientation and ability to assist customers quickly.
• Ability to work in a fast-paced retail environment and adapt to changing priorities.
• Shifts may include evenings and weekends.

Responsibilities

• Assist customers in locating, selecting, and loading merchandise.
• Operate POS system and process sales, returns, and exchanges.
• Provide accurate information on stock, warranties, and promotions.
• Maintain store cleanliness and comply with safety policies.
• Detect and report security concerns as needed.

Skills

Customer service

Cash handling

Sales

Teamwork

Communication

Education

High school diploma or GED

Tools

POS system

Smartphone usage

Job description

Lowe's is seeking a customer-focused associate in Wilmington, NC to assist customers, manage sales transactions, and load merchandise. You will guide shoppers through product options, explain warranties and promotions, and ensure accurate balancing of cash at the register.

Ideal candidates will have retail experience, strong communication skills, and the ability to work in a fast-paced environment, including evenings and weekends as needed.