Lead Cashier & Customer Experience Coach

Lowe's; Rocky Mount (NC); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe’s is hiring for a frontline cashier role in Rocky Mount, NC. You will deliver friendly, knowledgeable service, assist customers with product selection and loading, and process sales at the register while upholding Lowe’s policies.

Ideal candidates have cash handling experience, strong communication, and a proven customer service orientation. This on-site position requires teamwork and attention to store standards and safety protocols.

Qualifications

• High school diploma or GED required.
• Cash handling and POS experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Provide customer service per Lowe’s policies and programs.
• Assist customers in locating and loading merchandise.
• Answer questions and guide customers through projects in-store.
• Explain product features, warranties, and stock information.
• Operate the register and process transactions per guidelines.
• Support front-end operations and cashier coverage as needed.
• Assist in loading orders and preparing checkout areas.
• Identify potential security risks and report to management.
• Maintain store cleanliness and safety standards.

Skills

Cashier experience

Retail customer service

Customer service orientation

Train others / coaching

Education

High school diploma or GED

Job description

Lowe’s is hiring for a frontline cashier role in Rocky Mount, NC. You will deliver friendly, knowledgeable service, assist customers with product selection and loading, and process sales at the register while upholding Lowe’s policies.

Ideal candidates have cash handling experience, strong communication, and a proven customer service orientation. This on-site position requires teamwork and attention to store standards and safety protocols.