Lead Cannabis Dispensary Specialist

Canopy USA; Wickliffe (OH); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Greenleaf Apothecaries, a Canopy USA subsidiary, seeks a Lead Dispensary Associate in Wickliffe, OH to educate patients, manage orders, and support inventory and cash processes. You will interact face-to-face and by phone, ensuring compliance and a welcoming environment.

You’ll be cross-trained in order fulfillment, including preparing orders, entering product information, and aiding the Security Guard during busy periods, in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• 2 years post-secondary education in a related field preferred.
• 2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred.
• State mandated background check.
• Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment).
• Familiarity with history and varieties of medical marijuana preferred but not required.
• Outstanding phone and in-person customer service skills.
• Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress.
• Demonstrated proactivity, flexibility, adaptability and multi-tasking.
• Ability to maintain confidentiality and ethical conduct.
• Skill in accurate cash management and inventory control.
• Strong written and oral interpersonal communication skills.

Responsibilities

• Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures.
• Maintains member records in compliance with State law and Company policy.
• Answers questions about the law and the Company from members and others.
• Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine.
• Assists the Dispensary Manager with inventory and cash management, daily and weekly.
• Maintains a clean, safe, welcoming environment inside and outside the facility.
• Other duties may be assigned by the Dispensary Manager according to Company needs.

Skills

Customer service

Interpersonal communication

Ethical conduct

Proactivity

Fast-paced adaptability

Cash handling

Inventory control

MS Excel

MS Word

POS systems

Cannabis knowledge

Education

High school diploma

Post-secondary education in related field

Tools

POS systems

MS Word

MS Excel

Job description

Greenleaf Apothecaries, a Canopy USA subsidiary, seeks a Lead Dispensary Associate in Wickliffe, OH to educate patients, manage orders, and support inventory and cash processes. You will interact face-to-face and by phone, ensuring compliance and a welcoming environment.

You’ll be cross-trained in order fulfillment, including preparing orders, entering product information, and aiding the Security Guard during busy periods, in a fast-paced setting.