Cannabis Dispensary Supervisor — Lead Team & Compliance

Kingcitygardens; Dayton (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

The Garden Dispensary in Ohio is seeking a Dispensary Supervisor to lead day-to-day operations for a licensed adult-use cannabis storefront in a fast-paced, regulated retail setting.

You will enforce DCC regulations, supervise budtenders, and ensure secure product handling while maintaining exceptional guest experiences for customers 21+. Prior leadership experience in cannabis is preferred and Ohio laws familiarity is required or trainable.

Qualifications

• Must be 21 years of age or older.
• High school diploma or equivalent required; Associate or Bachelor’s degree preferred.
• Minimum 2 years of retail leadership or supervisory experience (cannabis preferred).
• Working knowledge of Ohio adult-use cannabis laws (ORC 3780 & OAC 1301:18) or willingness to complete compliance training.
• Strong interpersonal, communication, and conflict-resolution skills.
• Proficiency with POS and inventory systems such as Dutchie, BioTrack, and Metrc.

Responsibilities

• Enforce all DCC regulations, including customer age verification and purchase limits.
• Maintain 24/7 video surveillance, secure access points, and alarm systems.
• Conduct daily inventory audits, loss prevention reviews, and discrepancy reporting in Metrc.
• Ensure ID verification and customer access protocols are strictly followed.
• Maintain transaction records, destruction logs, employee certifications, and incident reports.
• Supervise, coach, and schedule budtenders, receptionists, and floor staff across shifts.
• Train new hires in Ohio cannabis law, customer service, and POS operation.
• Lead team huddles to discuss promotions, safety, and DCC updates.
• Hold employees accountable for compliance, accuracy, and professionalism.
• Support the sales floor, manage customer flow, and assist during high-volume periods.
• Resolve escalated guest concerns and ensure compliant resolutions.
• Oversee product displays, signage, and promotional adjustments within regulatory limits.
• Monitor inventory movement, coordinate restocks and verify expiration and packaging compliance.
• Prepare and submit daily sales, incident, and discrepancy reports to management.
• Liaise with inspectors, vendors, and state agencies during audits and visits.

Skills

Interpersonal skills

Communication

Conflict resolution

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Dutchie

BioTrack

Metrc

Job description

The Garden Dispensary in Ohio is seeking a Dispensary Supervisor to lead day-to-day operations for a licensed adult-use cannabis storefront in a fast-paced, regulated retail setting.

You will enforce DCC regulations, supervise budtenders, and ensure secure product handling while maintaining exceptional guest experiences for customers 21+. Prior leadership experience in cannabis is preferred and Ohio laws familiarity is required or trainable.