Lead Baker & Quality Champion

Crumbl Cookies | Cypress, Towne Lake, Memorial, Sugar Land and The Woodlands; Houston (TX); On-site; USD 43,000 - 65,000; Full time

Job summary

Crumbl Cookies is seeking a Head Baker to uphold our standard of high-quality, made-from-scratch cookies. You will oversee mixing, balling, baking, and dressing cookies, ensuring every batch meets customer and corporate expectations.

This role requires strong leadership, excellent communication, and a hands-on approach to training crew members. The Head Baker collaborates with the store team to keep operations running smoothly and to maintain Crumbl's reputation for world-class cookies.

Qualifications

• Maintains high quality in cookie production (mixing, balling, dressing).
• Strong communication to address quality issues.
• Proven leadership and ability to manage a team.

Responsibilities

• Monitor and guide crew during mixing, balling, baking, and dressing cookies.
• Educate crew on real-time issues, fixes, and preventive measures.
• Ensure adherence to baking processes, thaw/rest times, and quality standards.
• Coordinate with corporate team to meet quality expectations.

Skills

Quality control

Communication

Leadership

Staff supervision

Job description

Crumbl Cookies is seeking a Head Baker to uphold our standard of high-quality, made-from-scratch cookies. You will oversee mixing, balling, baking, and dressing cookies, ensuring every batch meets customer and corporate expectations.

This role requires strong leadership, excellent communication, and a hands-on approach to training crew members. The Head Baker collaborates with the store team to keep operations running smoothly and to maintain Crumbl's reputation for world-class cookies.