Head Baker

Ontario Trillium Foundation; Sugar Land (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Crumbl Cookies is seeking a Head Baker to oversee all cookie quality from mixing to baking and dressing. You will ensure every batch meets the brand’s high standards and reflects our commitment to scratch-made, flavorful cookies.

As head baker, you will lead and mentor crew members, enforce bake times and thaw/rest protocols, and coordinate with store leadership to deliver consistently excellent products that delight customers.

Qualifications

• Shows exemplary quality in their work with mixing, balling, and dressing cookies.
• Has good communication skills and can speak up when they see poor quality.
• Has high expectations and good leadership skills.
• Maintains at least 20 hours in the store
• Monitors and observes crew members on mixing, balling, baking, and dressing.
• Communicates directly with crew members when quality issues are observed. Critiques with kindness.
• Educates and informs crew members of real-time issues, how the issue is being fixed, and how to prevent the issue in the future.
• Ensures all crew members are following baking processes such as thaw times, bake times, and rest times.
• Communicates with Corporate team to ensure quality standards are being met

Responsibilities

• Ensure every batch meets customer and corporate expectations.
• Oversee mixing, baking, and dressing processes.
• Lead and train crew to maintain quality standards.

Skills

Quality control

Leadership

Baking expertise

Communication

Quality standards

Job description

Crumbl bakes the best cookies in the whole world! We pride ourselves on creating high-quality, made-from -scratch, unique and flavorful cookies. Our cookies are featured on every social media platform and on our video boards throughout the store. When you enter a Crumbl Cookie store, you will have a high expectation for what these cookies should look like and taste like. Our head baker is responsible for ensuring that every cookie meets customer (and corporate) expectations.

Why would YOU want to be our head baker?

• You believe in baking and serving the world's best cookies
• You take pride in your store's quality
• You have an "ownership mentality" that translates to a well-run business that serves only the best products

A head baker should have the following qualifications:

• Shows exemplary quality in their work with mixing, balling, and dressing cookies.
• Has good communication skills and can speak up when they see poor quality.
• Has high expectations and good leadership skills.
• Maintains at least 20 hours in the store
• Monitors and observes crew members on mixing, balling, baking, and dressing.
• Communicates directly with crew members when quality issues are observed. Critiques with kindness.
• Educates and informs crew members of real-time issues, how the issue is being fixed, and how to prevent the issue in the future.
• Ensures all crew members are following baking processes such as thaw times, bake times, and rest times.
• Communicates with Corporate team to ensure quality standards are being met