Head Baker & Quality Leader — Craft World-Class Cookies

Crumbl Cookies | Cypress, Towne Lake, Memorial, Sugar Land and The Woodlands; Cypress (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Crumbl Cookies is seeking a Head Baker to lead daily production at our Cypress area stores. You will ensure every batch meets Crumbl’s quality standards and brand expectations, mentor crew, and coordinate with store leadership to deliver world-famous cookies.

The ideal candidate demonstrates leadership, clear communication, and a hands-on approach to bake times, mixing, and dressing. This role requires maintaining quality, training staff, and upholding safety and cleanliness.

Qualifications

• Exemplary quality in mixing, balling, and dressing cookies.
• Clear communication; speak up on quality concerns.
• High expectations with strong leadership abilities.
• Maintains at least 20 hours in-store weekly.
• Monitors crew on mixing, balling, baking, dressing.
• Directly communicates quality issues with kindness.
• Educates crew on real-time issues, fixes, and prevention.
• Ensures proper thaw, bake, and rest times for all batches.
• Communicates with Corporate to uphold standards.

Responsibilities

• Lead daily bakery operations to meet Crumbl standards.
• Oversee mixing, balling, baking and dressing cookies.
• Train and mentor crew; ensure safety and cleanliness.
• Maintain quality and consistency across batches.
• Address quality issues with the team constructively.

Skills

Quality control

Leadership

Communication

Training & mentoring

Operations oversight

Job description

Crumbl Cookies is seeking a Head Baker to lead daily production at our Cypress area stores. You will ensure every batch meets Crumbl’s quality standards and brand expectations, mentor crew, and coordinate with store leadership to deliver world-famous cookies.

The ideal candidate demonstrates leadership, clear communication, and a hands-on approach to bake times, mixing, and dressing. This role requires maintaining quality, training staff, and upholding safety and cleanliness.