Lead Automotive Technician — Drive Diagnostics & Customer Care

pepboyscareers; Bayamón (PR); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

Supplemental benefits

401(k) with company match

PTO and holiday pay

DailyPay available

Job summary

Pep Boys is seeking a skilled Automotive Technician to diagnose drivability and electrical systems, lead a shop team, and deliver superior service by educating customers on problems and proposed repairs.

The role requires 3+ years of hands-on repair experience, ASE certifications, and a valid driver's license; you will mentor junior techs, maintain an organized shop, and uphold safety and company policies.

Qualifications

• High School Diploma or GED required.
• 3+ years of automotive diagnosis, problem-solving and repair experience.
• 4+ ASE certifications preferred (A4, A5 plus two more from A1/A6/A7/A8/L1).
• Section 609 certification required; State Inspection license if applicable.
• Valid driver's license and pre-employment background check.

Responsibilities

• Diagnose and repair to specifications for brake, hydraulic, exhaust, ignition, electrical, suspension, A/C and computer systems.
• Explain diagnoses and needed repairs to customers and staff.
• Lead and mentor technicians to improve customer care and shop performance.
• Learn new technical information in formal training to stay current.
• Maintain an organized, safe shop and adhere to company policies.

Skills

Automotive diagnosis

Repair experience

Leadership

Customer interaction

Mentoring teammates

Education

High school diploma or GED

ASE certifications (4+ preferred)

Tools

ASE certifications

Job description

Pep Boys is seeking a skilled Automotive Technician to diagnose drivability and electrical systems, lead a shop team, and deliver superior service by educating customers on problems and proposed repairs.

The role requires 3+ years of hands-on repair experience, ASE certifications, and a valid driver's license; you will mentor junior techs, maintain an organized shop, and uphold safety and company policies.