Lead Automotive Technician: Diagnostics & Customer Care

pepboyscareers; Alpharetta (GA); On-site; USD 48,139,000 - 80,231,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short-Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Part-time benefits

Job summary

Pep Boys is seeking an experienced Technician to diagnose drivability and electrical systems, and lead a team to deliver superior customer care. You will educate customers on problems and proposed solutions, while mentoring peers and maintaining a clean, safe shop environment.

Requirements include 3+ years of auto repair experience, 4+ ASE certs with Section 609, State Inspection license if applicable, and a valid driver's license.

Qualifications

• High School Diploma or GED.
• 3+ years of automotive diagnosis/repair experience.
• 4+ ASE certifications preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance).
• Section 609 certification required.
• State Inspection license if applicable.
• High level of motivation, energy and a customer-focused attitude.
• Must have a valid driver's license.
• Successful completion of pre-employment background check.
• Availability to work days, nights, holidays, and weekends as needed.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Explain technical diagnoses and needed repairs to customers or staff on request.
• Continuously learn new technical information and techniques in formal training sessions.
• Assist fellow technicians in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Skills

Leadership

Team collaboration

Customer service mindset

Communication

Education

High School Diploma or GED

ASE certifications (A4, A5, plus two from A1/A6/A7/A8/L1)

Section 609 certification

Job description

Pep Boys is seeking an experienced Technician to diagnose drivability and electrical systems, and lead a team to deliver superior customer care. You will educate customers on problems and proposed solutions, while mentoring peers and maintaining a clean, safe shop environment.

Requirements include 3+ years of auto repair experience, 4+ ASE certs with Section 609, State Inspection license if applicable, and a valid driver's license.