Lead Automotive Technician - Diagnostics & Customer Care

Pep Boys Inc; Monrovia (CA); On-site; USD 25,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Job summary

Pep Boys Inc. seeks a skilled Automotive Technician to diagnose drivability and electrical systems, educating customers on problems and proposed solutions. You will lead a team to deliver superior service and maintain a clean, safe, organized shop environment.

The role requires 3+ years of diagnostic and repair experience, multiple ASE certifications, a valid driver's license, and willingness to work days, nights, holidays, and weekends. Background checks will be performed.

Qualifications

• High School Diploma or GED.
• 3+ years of automotive diagnostic, problem-solving and repair experience.
• 4+ ASE certifications preferred (A4, A5 plus 2 of A1/A6/A7/A8/L1).
• Section 609 certification required.
• State Inspection license if applicable.
• Valid driver's license.
• Successful pre-employment background check.
• Availability to work days, nights, holidays and weekends.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform duties of Technician B and other roles as needed.
• Explain technical diagnoses and needed repairs to customers and staff.
• Continuously learn new automotive techniques through formal training.
• Assist fellow technicians in performing technical activities.
• Keep management informed of repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, safety and environmental rules.

Skills

Leadership

Customer-focused

Team collaboration

Problem-solving

Education

High School Diploma or GED

Job description

Pep Boys Inc. seeks a skilled Automotive Technician to diagnose drivability and electrical systems, educating customers on problems and proposed solutions. You will lead a team to deliver superior service and maintain a clean, safe, organized shop environment.

The role requires 3+ years of diagnostic and repair experience, multiple ASE certifications, a valid driver's license, and willingness to work days, nights, holidays, and weekends. Background checks will be performed.