Lead Automotive Technician - Diagnostics & Customer Care

Pep Boys Inc; Nogales (AZ); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Short-term disability

401(k) with match

PTO and holidays

DailyPay

Job summary

Pep Boys Inc. is seeking an Automotive Technician with proven diagnostic and repair skills to lead a shop team and deliver excellent customer service. You will diagnose complex drivability and electrical issues and educate customers on solutions.

The role requires ASE certifications, a valid driver’s license, and availability to work varied shifts; training and advancement opportunities are offered in a fast-paced retail automotive setting.

Qualifications

• High School Diploma or GED required.
• 3+ years automotive diagnosis, problem-solving and repair experience.
• 4+ ASE certifications preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from: A1, A6, A7, A8, L1).
• Section 609 certification required.
• State Inspection license, if applicable.
• Valid driver’s license.
• Pre-employment background check required.
• Availability to work days, nights, holidays and weekends.

Responsibilities

• Diagnose and repair brakes, hydraulics, exhaust, ignition, electrical, suspension, and A/C and computer systems.
• Explain diagnoses and needed repairs to customers when required.
• Mentor and assist fellow technicians to improve shop performance.
• Keep management informed of repair issues as they arise.
• Maintain an organized and safe shop environment.

Skills

Leadership

Customer-focused

Team collaboration

Communication

Education

High School Diploma or GED

Section 609 certification

State Inspection license

Job description

Pep Boys Inc. is seeking an Automotive Technician with proven diagnostic and repair skills to lead a shop team and deliver excellent customer service. You will diagnose complex drivability and electrical issues and educate customers on solutions.

The role requires ASE certifications, a valid driver’s license, and availability to work varied shifts; training and advancement opportunities are offered in a fast-paced retail automotive setting.