Lead Automotive Technician: Diagnostics, Team Leadership

pepboyscareers; Southaven (MS); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Reduced benefits for part-time

Job summary

Pep Boys in Mississippi seeks an experienced Automotive Technician to diagnose drivability and electrical systems while mentoring a shop team and delivering top-tier customer service. You will interact with customers, explain problems and proposed repairs, and drive the team to improve care and satisfaction.

The role requires 3+ years of diagnostic/repair experience, ASE certifications, a valid driver's license, and flexibility to work days, nights, holidays, and weekends in a fast-paced

Qualifications

• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 4 or more ASE certifications preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from A1, A6, A7, A8, L1).
• 609 certification required.
• State Inspection license if applicable.
• Must have a valid driver's license.
• Pre-employment background check completed.
• Availability to work days, nights, holidays, and weekends.

Responsibilities

• Diagnose and repair to specifications across brake, hydraulic, exhaust, ignition, electrical, suspension, A/C and computer systems.
• Explain diagnoses and needed repairs to customers and non-mechanical staff as needed.
• Lead and mentor a shop team to improve customer care and satisfaction.
• Keep management informed of mechanical repair problems as they occur.
• Maintain an organized and neat shop; follow safety and environmental rules.

Skills

Diagnostic skills

Repair experience

Leadership

Customer service

Education

High School Diploma or GED

Tools

ASE Certifications

Job description

Pep Boys in Mississippi seeks an experienced Automotive Technician to diagnose drivability and electrical systems while mentoring a shop team and delivering top-tier customer service. You will interact with customers, explain problems and proposed repairs, and drive the team to improve care and satisfaction.

The role requires 3+ years of diagnostic/repair experience, ASE certifications, a valid driver's license, and flexibility to work days, nights, holidays, and weekends in a fast-paced