Lead Automotive Technician & Customer Educator

pepboyscareers; Joliet (IL); On-site; USD 32,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Reduced benefits for part-time

Job summary

Pep Boys in Joliet, IL is seeking a Technician to diagnose drivability and electrical systems and deliver superior service. You will educate customers on problems and proposed solutions, while leading a team to improve customer care and satisfaction.

The role requires ASE certifications, a valid driver's license and flexible availability including weekends. Competitive pay and benefits accompany this opportunity.

Qualifications

• High School Diploma or GED.
• 3+ years of automotive diagnostic, problem-solving and repair experience.
• 4+ ASE certifications preferred (A4, A5 plus two from A1, A6, A7, A8, L1).
• Section 609 certification required.
• State Inspection license if applicable.
• Valid driver's license and pre-employment background check.
• Availability to work days, nights, holidays and weekends.

Responsibilities

• Diagnose and repair brake, hydraulic, exhaust, ignition, electrical, suspension, A/C and computer systems.
• Explain diagnoses and needed repairs to customers and teammates.
• Mentor fellow technicians and support a team-first shop culture.
• Maintain an organized shop and follow safety/environmental rules.
• Support management by communicating repair findings promptly.

Skills

Automotive diagnostics

Problem solving

Repair experience

Education

High School Diploma or GED

Job description

Pep Boys in Joliet, IL is seeking a Technician to diagnose drivability and electrical systems and deliver superior service. You will educate customers on problems and proposed solutions, while leading a team to improve customer care and satisfaction.

The role requires ASE certifications, a valid driver's license and flexible availability including weekends. Competitive pay and benefits accompany this opportunity.