Lead Automotive Technician – Diagnostics & Customer Care

pepboyscareers; Lansing (IL); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holidays

On-demand pay (DailyPay)

Job summary

Pep Boys in Lansing, IL is seeking an experienced Automotive Technician to diagnose drivability and electrical systems and provide superior service by educating customers on problems and proposed solutions. You will lead a small team, mentor technicians, and keep the shop organized while ensuring safety and quality standards in every repair.

Requirements include 3+ years of automotive diagnostic experience, ASE certifications preferred, a valid driver's license, and a State Inspection license if

Qualifications

• High School Diploma or GED is required.
• 3+ years of automotive diagnostic and repair experience.
• 4+ ASE certifications preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1).
• 609 certification is required.
• State Inspection license if applicable.
• Valid driver’s license is required.

Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Explain technical diagnoses and needed repairs to non-mechanical individuals on an as-required basis.
• Mentor and lead technicians to improve customer care and satisfaction.
• Continuously learn new technical information and techniques in formal training sessions.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Skills

Automotive diagnostic experience

Education

High School Diploma or GED

609 certification

State Inspection license

Tools

ASE certifications

Job description

Pep Boys in Lansing, IL is seeking an experienced Automotive Technician to diagnose drivability and electrical systems and provide superior service by educating customers on problems and proposed solutions. You will lead a small team, mentor technicians, and keep the shop organized while ensuring safety and quality standards in every repair.

Requirements include 3+ years of automotive diagnostic experience, ASE certifications preferred, a valid driver's license, and a State Inspection license if