Lead Automotive Service Advisor | Team Leadership & Growth

Brakes Plus; Denton (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401(k) retirement plan

Paid time off

Job summary

Brakes Plus is seeking an Automotive Service Advisor in Denton, TX. Reporting to the Store Manager, you will lead the service team, coach staff, and ensure an industry-leading customer experience in a fast-paced shop.

You will work directly with customers on sales, service and adjustments, supervise technicians, manage parts, and uphold safety procedures. 2+ years in a Service Advisor role preferred.

Qualifications

• Minimum 2 years’ experience in a Service Advisor/Writer role.
• Excellent verbal and written communication skills.
• Ability to develop professional relationships with customers and team members.
• Valid driver's license and clean driving record.

Responsibilities

• Directly works with customers in sales, service, opportunities and adjustments.
• Creates a highly motivated team environment and coaches teammates.
• Supervises technicians and service personnel; plans and schedules duties.
• Evaluates performance and productivity of service department staff.
• Manages parts inventory and updates in‑house stock as needed.
• Ensures store safety and proper equipment layout in the service area.
• Ensures proper inspections are conducted and procedures followed.

Skills

Leadership

Team management

Customer service

Communication

Mentoring

Driver's license

Job description

Brakes Plus is seeking an Automotive Service Advisor in Denton, TX. Reporting to the Store Manager, you will lead the service team, coach staff, and ensure an industry-leading customer experience in a fast-paced shop.

You will work directly with customers on sales, service and adjustments, supervise technicians, manage parts, and uphold safety procedures. 2+ years in a Service Advisor role preferred.