Lead AI Delivery & Platform Orchestration (Remote)

EBSCO Information Services, Inc.; Juneau (AK); On-site; USD 197,000 - 282,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Savings Plan

Paid Parental Leave

Holidays and PTO

Mentoring program

Job summary

EBSCO Information Services, Inc. is standing up a forward-deployed AI delivery capability inside its Data & AI organization—a small pod that turns real business problems into production AI systems. We are hiring a Delivery Lead to guide it.

This is a player-coach role for setting technical direction, running a disciplined intake → deliver → hand-off model, and building reusable patterns and guardrails for enterprise AI.

Qualifications

• 10+ years in software, product, or AI delivery.
• 3+ years leading teams shipping AI-powered production software.
• Hands-on fluency with LLM orchestration, RAG, human-in-the-loop.
• Proven track record delivering enterprise AI use cases.
• Strong governance and guardrails for responsible AI.
• Cloud-native experience, preferably AWS.
• Excellent cross-functional communication with executives.

Responsibilities

• Lead Forward-Deployed Engineering pod outcomes, roadmap, and team growth.
• Score inbound demand on value/feasibility/data-risk and enforce clean hand-offs.
• Set technical direction for production agentic systems and workflows.
• Stand up delivery foundations: evaluation harness and guardrails.
• Own cost-to-serve: model selection and token economics.
• Partner with sponsors to convert use cases into deployed systems.
• Collaborate with delivery vendors while protecting EBSCO IP.
• Report impact on speed/quality/cost/learning to SLT.
• Scale the capability by seeding an embedded champion network.

Skills

AI delivery

Team leadership

Cloud architecture

Cross-functional communication

Hands-on engineering

Tools

AWS

RAG / vector search

LLM tooling

Job description

EBSCO Information Services, Inc. is standing up a forward-deployed AI delivery capability inside its Data & AI organization—a small pod that turns real business problems into production AI systems. We are hiring a Delivery Lead to guide it.

This is a player-coach role for setting technical direction, running a disciplined intake → deliver → hand-off model, and building reusable patterns and guardrails for enterprise AI.