Forward-Deployed AI Delivery Lead

EBSCO Information Services, Inc.; Boise (ID); Remote; USD 197,000 - 282,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Retirement Savings Plan

Paid Parental Leave

Holidays and PTO

Job summary

EBSCO Information Services, Inc. is building a forward‑deployed AI delivery capability within its Data & AI organization. We seek a Delivery Lead to guide AI engineers, shape the delivery model, and partner with product, security, and operations to ship AI that accelerates speed, quality, and cost.

You will establish reusable patterns, guardrails, and observability, while ensuring EBSCO IP is protected. This is a high-impact build-it role with executive sponsorship and a live backlog from day

Qualifications

• 10+ years in software, product, or AI delivery, including leadership of AI-powered production software teams.
• Experience owning production AI/ML or generative-AI systems end-to-end from design to production adoption.
• Hands-on fluency with actor agentic AI: LLM orchestration, RAG, vector search, and prompting.
• Ability to partner with delivery/implementation teams to take enterprise use cases into production.

Responsibilities

• Lead the Forward-Deployed Engineering pod: outcomes, roadmap, growth and performance.
• Oversee intake → build → hand-off delivery model with value/feasibility/data-risk scoring.
• Set technical direction for production agentic systems incl. orchestration and governance.
• Establish delivery foundations: evaluation harness, guardrails, and observability.
• Own cost-to-serve: model selection, LLM migration, prompting strategies.
• Partner with sponsors to translate use cases into shipped systems.
• Collaborate with vendors while protecting IP and ensuring alignment.

Skills

AI delivery leadership

Team leadership

AI/ML production systems

Cloud architecture (AWS)

Cross-functional collaboration

Job description

EBSCO Information Services, Inc. is building a forward‑deployed AI delivery capability within its Data & AI organization. We seek a Delivery Lead to guide AI engineers, shape the delivery model, and partner with product, security, and operations to ship AI that accelerates speed, quality, and cost.

You will establish reusable patterns, guardrails, and observability, while ensuring EBSCO IP is protected. This is a high-impact build-it role with executive sponsorship and a live backlog from day