Lead Administrative Support Assistant (4405061)

State-of-Missour; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

The State of Missouri is seeking a Lead Administrative Support Assistant in St. Louis to support the SHCN program.

The role will coordinate office operations, manage inventory and equipment, and perform data entry across multiple IT systems for MCCY and MCAW regions. You will lead communications, conduct information gathering via phone interviews, and collaborate with an inter-disciplinary team to ensure accurate documentation and exceptional customer service within a supportive state

Qualifications

• 3–5 years of relevant experience.
• Respect, understanding, and effective interaction with diverse populations.
• Ability to work independently, anticipate priorities, and initiate.
• Work as part of a team with other staff.

Responsibilities

• Support leadership and team members with administrative functions.
• Lead office operations.
• Manage inventory and equipment.
• Answer and lead phone interviews to gather pertinent information.
• Review, monitor and complete data entry in IT systems.
• Collaborate within an inter-disciplinary team.
• Provide objective and accurate documentation.
• Represent the program with exemplary customer service.

Skills

Administrative support

Customer service

Data entry

Team collaboration

Job description

Job Location:

This position will be located at 815 Olive Street St. Louis, MO 63101 and may be flexible within the St. Louis area. Office location negotiable depending on location of applicant and availability of space in the team coverage area.

Why you’ll love this position:

Do you want to make a positive impact for individuals with special health care needs and their families? Would you like a career in a culture that promos work-life balance in a supportive environment that values both teamwork and autonomy?Are you interested in being part of a team that is dedicated to protecting health and improving the quality of life for Missourians with disabilities? This may be a perfect opportunity for you. The Bureau of Special Health Care Needs (SHCN) is looking for a motivated customer service focused individual to fulfill the role of a Lead Administrative Support Assistant (LASA). Located in St. Louis, this position will serve as a Medically Complex Children and Youth (MCCY) and Medically Complex Adult Waiver (MCAW) East Region LASA.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Support leadership and team members with administrative support functions
• Lead office operations
• Manage inventory and equipment
• Answer and lead phone interviews to gather pertinent information
• Review, monitor and complete data entry in various IT systems
• Work collaboratively within an inter-disciplinary team
• Provide objective and accurate documentation
• Represent the program with exemplary customer service

Minimum Qualifications:

• 3-5 years of relevant experience. (Substitutions may be allowed)
• This position must demonstrate respect, understanding, and effective interaction with diverse populations.
• Successful candidates must be able to work independently, anticipate priorities, and demonstrate superior initiate.
• Work as part of a team with other staff in the department.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Renee Goans at [e-mail] or 573-417-6050..