Administrative Support Assistant (4665020)

State of Missouri; Jefferson City (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Defined pension plan

Health insurance

Generous leave and holidays

Job summary

State of Missouri seeks an organized professional to provide direct support to the Section of Adult Protective Services in Jefferson City. You will answer and lead phone interviews, perform data entry across IT systems, and collaborate with an inter-disciplinary team to document and support residents safely.

The role emphasizes customer service, accurate documentation, and managing office operations, expenditures, and inventories.

Qualifications

• Answer and lead phone interviews to gather pertinent information.
• Review, monitor and complete data entry in various IT systems.
• Work collaboratively within an inter-disciplinary team.
• Provide objective and accurate documentation.
• Represent the program with exemplary customer service and call center etiquette.
• Complete and review expenditures, inventories and various financial forms.
• Support team members with office operations.

Responsibilities

• Answer and lead phone interviews to gather pertinent information.
• Review, monitor and complete data entry in various IT systems.
• Work collaboratively within an inter-disciplinary team.
• Provide objective and accurate documentation.
• Represent the program with exemplary customer service and call center etiquette.
• Complete and review expenditures, inventories and various financial forms.
• Support team members with office operations.

Skills

Phone interviews

Data entry

Interdisciplinary teamwork

Documentation

Customer service

Office operations

Expenditures

Education

Post-secondary education not required

Tools

IT systems

Job description

Job Location: This position will be located at 912 Wildwood Drive, Jefferson City, MO 65109/Cole County.

Why You’ll Love This Position

We are seeking an individual who is committed to the mission of keeping elderly and disabled Missourian’s safe and healthy. You will provide direct support to the Section of Adult Protective Services. You will have the opportunity of working with a dynamic team that assists individuals with remaining safely in their communities.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Answer and lead phone interviews to gather pertinent information
• Review, monitor and complete data entry in various IT systems
• Work collaboratively within an inter-disciplinary team
• Provide objective and accurate documentation
• Represent the program with exemplary customer service and call center etiquette
• Complete and review expenditures, inventories and various financial forms
• Support team members with office operations

Minimum Qualifications

• 1-3 years of relevant experience.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Nola Dodge, Regional Manager - [e-mail] or 573-441-6204