Law Office Administrator | Client Experience & Scheduling

Cordell & Cordell; North Carolina; On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Life & AD&D

Disability insurance

401(k) matching

Paid time off

Wellness program

Health premiums

Job summary

Cordell & Cordell seeks a friendly, detail‑oriented receptionist/office coordinator to be the first point of contact for potential and current clients. You will help schedule consultations, manage attorney calendars, and ensure efficient communication to support a great client experience.

You’ll handle data entry in our Case Management System, respond promptly to calls and emails, and maintain an organized front office while coordinating couriers and materials. On-site, Monday–Friday, 8–5.

Qualifications

• High school diploma or GED required.
• Experience in a law/medical office or professional setting preferred.
• Strong communication and client service skills essential.
• Highly organized with strong attention to detail.
• Able to multitask and manage competing priorities.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• Professional presence and dependable on-site attendance (Mon-Fri, 8-5).
• Proactive, solutions-oriented mindset.

Responsibilities

• Serve as the primary point of contact for incoming client inquiries.
• Schedule, confirm, and reschedule consultations.
• Manage attorney calendars to maximize efficiency.
• Conduct timely follow-up with prospective clients.
• Deliver a professional, empathetic intake experience.
• Enter and maintain accurate client data in our Case Management System.
• Monitor and respond to calls, emails, and voicemails promptly.
• Maintain an organized office and reception space.
• Coordinate couriers, process servers, and marketing materials.
• Process deposits, invoices, and check requests.
• Handle sensitive client information with discretion and care.

Skills

Strong communication

Customer service

Organizational skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Cordell & Cordell seeks a friendly, detail‑oriented receptionist/office coordinator to be the first point of contact for potential and current clients. You will help schedule consultations, manage attorney calendars, and ensure efficient communication to support a great client experience.

You’ll handle data entry in our Case Management System, respond promptly to calls and emails, and maintain an organized front office while coordinating couriers and materials. On-site, Monday–Friday, 8–5.