Front Office/ File Clerk

Express Employment Professionals - Cincinnati East; Klamath Falls (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Express Employment Professionals is seeking a Front Office Assistant for a busy law office. You will be the first point of contact for clients and visitors, handling phone calls, scheduling, and a range of administrative tasks with professionalism and discretion.

The role requires strong communication, organization, and confidentiality, plus proficiency in Microsoft Office. You will support attorneys and staff while maintaining a welcoming reception area and efficient filing systems.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities.
• Professional demeanor and strong customer service skills.
• Proficiency with Microsoft Office and general computer applications.

Responsibilities

• Greet clients and visitors in a professional and welcoming manner
• Answer and direct incoming phone calls and respond to general inquiries
• Schedule appointments, meetings, and client consultations
• Maintain calendars and assist with coordinating attorney schedules
• Prepare, organize, scan, copy, and file legal documents and correspondence
• Assist with data entry and maintaining accurate client records
• Receive, sort, and distribute mail and other correspondence
• Communicate with clients professionally by phone, email, and in person
• Maintain organized electronic and physical filing systems
• Assist with general office tasks and administrative support as needed
• Handle sensitive and confidential information with discretion
• Maintain a professional and organized reception and office area

Skills

Verbal and written communication

Organization

Professionalism

Confidentiality

Microsoft Office

Tools

Microsoft Office

Job description

Front Office Assistant – Law Office

Job Summary:
We are seeking a professional and organized Front Office Assistant to support the daily operations of a busy law office. This position will serve as the first point of contact for clients and visitors while providing administrative and clerical support to attorneys and office staff. The ideal candidate will be dependent, detail-oriented, professional, and comfortable handling confidential information.

Essential Duties & Responsibilities:

• Greet clients and visitors in a professional and welcoming manner
• Answer and direct incoming phone calls and respond to general inquiries
• Schedule appointments, meetings, and client consultations
• Maintain calendars and assist with coordinating attorney schedules
• Prepare, organize, scan, copy, and file legal documents and correspondence
• Assist with data entry and maintaining accurate client records
• Receive, sort, and distribute mail and other correspondence
• Communicate with clients professionally by phone, email, and in person
• Maintain organized electronic and physical filing systems
• Assist with general office tasks and administrative support as needed
• Handle sensitive and confidential information with discretion
• Maintain a professional and organized reception and office area

Qualifications:

• Previous front office, receptionist, administrative, or legal office experience preferred
• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Ability to prioritize tasks and manage multiple responsibilities
• Professional demeanor and strong customer service skills
• Proficiency with Microsoft Office and general computer applications
• Ability to maintain confidentiality and exercise good judgment
• Dependable, punctual, and able to work effectively in a professional office environment

Ref: #KF2104