Law Firm Office Operations Lead

Global Business Transformation Solutions, LLC (GBTS); Houston (TX); In loco; USD 32.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Descrizione del lavoro

Opensity Solutions is seeking an experienced Site Supervisor to manage our Law Firm Client's office services team. You will provide administrative support to our operations team and client, including document production, mailroom, hospitality, facilities and receptionist services.

The role requires supervisory experience, strong communication skills, and the ability to lead a team while ensuring accurate billing and monthly reporting.

Competenze

• High School Diploma or equivalent; Associate degree preferred.
• Previous supervisor experience in either a law firm or office services setting is highly preferred.
• Highly detail orientated.
• Proven track record of strong verbal and written communication skills.
• Strong initiative required; ability to work independently with minimal direct supervision.
• Ability to lead others in a professional manner.
• Working knowledge of Microsoft products including MS Word, Excel and Outlook.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period.

Mansioni

• Serves as a liaison between the employees and the client.
• Supervises and delegates to the team to ensure productivity goals are met and excellent client service is provided.
• Continuously looks for opportunities to increase the efficiency of operations.
• Seeks opportunities to increase services and makes recommendations to both the Site Manager and key client contacts.
• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client.
• Assists with the interview process for available positions at the site.
• Helps train, supervise, evaluate, and develop all personnel assigned to the site.
• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime in the absence of the Site Manager.
• Assists Site Manager with tracking productivity and the collecting of information necessary to provide leadership and the client with a detailed monthly report.
• Ensures that completed client work is billed out and tracked in a timely manner.
• Additional duties as required.

Conoscenze

Communication skills

Leadership

Detail oriented

Independent work

Physical stamina

Formazione

High School Diploma or equivalent

Associate degree preferred

Strumenti

MS Word

Excel

Outlook

Descrizione del lavoro

Opensity Solutions is seeking an experienced Site Supervisor to manage our Law Firm Client's office services team. You will provide administrative support to our operations team and client, including document production, mailroom, hospitality, facilities and receptionist services.

The role requires supervisory experience, strong communication skills, and the ability to lead a team while ensuring accurate billing and monthly reporting.