Law Firm Site Operations Lead

Opensity Solutions; San Francisco (CA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Site Supervisor to manage a law firm client’s office services team in San Francisco. You will provide administrative support to operations, oversee document production, mailroom, hospitality, facilities, and reception services, and ensure top-tier client service.

The role requires at least 2 years of supervisory experience in a law firm or office services setting, strong communication skills, and proficiency with MS Office. Some after-hours coverage may be needed.

Qualifications

• Minimum 2 years of supervisory or team-lead experience in a professional office/services environment.
• Experience with reprographics and mail/shipping operations is required.
• Proficiency with MS Office suite and basic shipping software preferred.

Responsibilities

• Acts as liaison between Opensity, employees and Client for daily operations.
• Supervises staff to meet productivity goals and deliver excellent client service.
• Trains and evaluates personnel; schedules coverage and controls overtime.
• Supports Site Manager with productivity tracking and reporting.
• Provides after-hours coverage as needed and coordinates cross-training.

Skills

Supervisory experience

Team leadership

Communication skills

Customer service

Education

High School Diploma

Associate degree preferred

Tools

PS|Ship

MS Word

MS Excel

Outlook

Job description

Opensity Solutions is seeking a Site Supervisor to manage a law firm client’s office services team in San Francisco. You will provide administrative support to operations, oversee document production, mailroom, hospitality, facilities, and reception services, and ensure top-tier client service.

The role requires at least 2 years of supervisory experience in a law firm or office services setting, strong communication skills, and proficiency with MS Office. Some after-hours coverage may be needed.