Law Firm Client Services & Office Administrator

Cordell & Cordell; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Plans (HDHP, PPO, HSA, FSA)

Dental & Vision Insurance

Life Insurance & AD&D

Disability Insurance

401(k) with Employer Match

Paid Time Off

Wellness Program

Job summary

Cordell & Cordell is seeking a professional intake front desk to be the first point of contact for clients. You will schedule consultations, manage attorney calendars, and ensure efficient, empathetic client service on-site in Albuquerque.

You will enter client data, respond to inquiries, and support deposits, invoices, and office operations while maintaining privacy and organization in a busy law firm environment.

Qualifications

• High school diploma or GED required.
• Experience in a law office, medical office, or professional setting preferred.
• Strong communication and client service skills are essential.
• Highly organized with strong attention to detail.
• Ability to multitask and manage competing priorities.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• Professional presence and dependable attendance (on-site, M-F, 8-5).
• Proactive, solutions-oriented mindset.

Responsibilities

• Serve as the primary point of contact for incoming client inquiries.
• Schedule, confirm, and reschedule consultations.
• Manage attorney calendars to maximize efficiency.
• Conduct timely follow-up with prospective clients.
• Deliver a professional, empathetic intake experience.
• Enter and maintain accurate client data in our Case Management System.
• Monitor and respond to calls, emails, and voicemails promptly.
• Maintain an organized office and reception space.
• Coordinate couriers, process servers, and marketing materials.
• Process deposits, invoices, and check requests.
• Handle sensitive client information with discretion and care.

Skills

Communication skills

Organizational skills

Multitasking

Microsoft Office

Professional presence

Attendance reliability

Client service

Education

High school diploma or GED

Tools

Case Management System

Job description

Cordell & Cordell is seeking a professional intake front desk to be the first point of contact for clients. You will schedule consultations, manage attorney calendars, and ensure efficient, empathetic client service on-site in Albuquerque.

You will enter client data, respond to inquiries, and support deposits, invoices, and office operations while maintaining privacy and organization in a busy law firm environment.