Client-Centric Front Office Administrator

Praxis, Inc.; Garden City (ID); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Sick days

Personal days

Major holidays off

Health benefits

Dental benefits

401(k)

Job summary

Advanced Legal Planning seeks a Front Office Administrator to own the day-to-day operations and client experience at the front of the firm. You will be the first contact for clients and will create a calm, professional, and compassionate experience from the moment someone calls or walks through the doors.

In this role you will oversee high-volume communications, optimize calendar management, deliver an exceptional client experience, serve as a primary liaison between clients and legal teams, and

Qualifications

• 5+ years of experience in administrative, client service, front-office, or office coordination roles.
• Excellent communication and emotional intelligence, with a warm, polished presence.
• Highly organized, proactive, and able to handle confidential information with discretion.
• Tech-savvy and quick to learn, with the ability to retain complex information and adapt to new systems.

Responsibilities

• Manage high-volume communications across phone, email, and in-person channels.
• Coordinate attorney calendars, appointments, virtual meetings, confirmations, and follow-ups.
• Greet onsite clients and brief legal teams to ensure prepared meetings.
• Assist with client intake, conflict checks, retainer processing, document prep, and payments.
• Maintain a clean, welcoming reception and conference area.
• Proactively optimize front-office workflows to increase efficiency and reduce errors.

Skills

Administrative experience

Client service

Front-office

High-volume environment

Job description

Advanced Legal Planning seeks a Front Office Administrator to own the day-to-day operations and client experience at the front of the firm. You will be the first contact for clients and will create a calm, professional, and compassionate experience from the moment someone calls or walks through the doors.

In this role you will oversee high-volume communications, optimize calendar management, deliver an exceptional client experience, serve as a primary liaison between clients and legal teams, and