Launchpad: Personal Banker I — Retail Banking

Fifth Third; Indianapolis (IN); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank is hiring for a Personal Banker Associate I in Indianapolis, IN. The role begins with a 4-8 week onboarding and rotations in operations and sales, culminating in a certification to perform as a Retail Personal Banker.

The position emphasizes consultative sales to meet customers' financial needs, development of new households, and deepening relationships. Travel for training and a requirement to comply with SAFÉ Act and Bank policies are noted.

Qualifications

• College degree or work experience providing transferrable skills.
• Demonstrated ability to develop comfort level with sales activities and cross-sell to customers.
• Ability to analyze financial information and perform basic math functions.

Responsibilities

• Use consultative sales to identify customer needs and financial goals.
• Maintain knowledge of Retail products/services and recommend solutions.
• Cross-sell to existing customers and engage in outreach events.
• Coordinate withPartners across Mortgage, Small Business, and Investment teams to provide holistic solutions.
• Meet or exceed customer experience and production goals and contribute to revenue growth.
• Assist in opening/servicing Retail products and participate in loan and card processes.

Skills

Sales experience

Customer service

Communication skills

Mathematical ability

Education

College degree

Job description

Fifth Third Bank is hiring for a Personal Banker Associate I in Indianapolis, IN. The role begins with a 4-8 week onboarding and rotations in operations and sales, culminating in a certification to perform as a Retail Personal Banker.

The position emphasizes consultative sales to meet customers' financial needs, development of new households, and deepening relationships. Travel for training and a requirement to comply with SAFÉ Act and Bank policies are noted.