Launch Your Banking Career: Personal Banker Associate I

Fifth Third Bank; Sarasota (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Fifth Third Bank in the United States seeks candidates for a Retail Personal Banker I program. Selected candidates will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to perform Retail Personal Banker duties.

The role emphasizes consultative sales to identify and meet customer financial needs and to acquire new households. The position includes processing teller transactions, building relationships, working as part of a platform

Qualifications

• College degree or work experience with transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Refer customers to Mortgage, Small Business, Commercial and Investment partners for holistic solutions.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish close working relationships with Business Partners to provide timely financial solutions.
• Meet/exceed customer experience and production goals and support revenue growth.
• Provide guidance to CSRs with respect to sales and referrals.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.

Skills

Sales

Customer service

Communication

Financial analysis

NMLS knowledge

Education

College degree or work experience

Job description

Fifth Third Bank in the United States seeks candidates for a Retail Personal Banker I program. Selected candidates will complete a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification to perform Retail Personal Banker duties.

The role emphasizes consultative sales to identify and meet customer financial needs and to acquire new households. The position includes processing teller transactions, building relationships, working as part of a platform