Personal Banker I: Build Relationships & Drive Sales

Fifth Third; Plainfield (IN); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Fifth Third Bank in Plainfield, IN seeks a Personal Banker Associate I to begin with a 4‑8 week onboarding program including rotations in operations and Sales & Service.

After completion, you will advance to a Retail Personal Banker role, focusing on consultative needs assessment, outbound outreach, and cross-selling. The position emphasizes risk awareness, customer trust, and teamwork within a Bank Mart or Financial Center setting.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Ability to cross-sell to existing customers.
• S.A.F.E. Act registration required.

Responsibilities

• Use consultative sales process and needs assessment to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for periodic reviews.
• Cross-sell to existing customers and engage in outside sales activities where directed.
• Establish relationships with business partners to provide holistic financial solutions.
• Meet/exceed customer experience and production goals and contribute to revenue growth.

Skills

Sales experience

Customer service

Math skills

S.A.F.E. Act registration

Education

College degree or transferrable skills

Job description

Fifth Third Bank in Plainfield, IN seeks a Personal Banker Associate I to begin with a 4‑8 week onboarding program including rotations in operations and Sales & Service.

After completion, you will advance to a Retail Personal Banker role, focusing on consultative needs assessment, outbound outreach, and cross-selling. The position emphasizes risk awareness, customer trust, and teamwork within a Bank Mart or Financial Center setting.