Launch-Readiness Legal Programs Manager

Stripe, Inc.

United States

Remote

USD 120,000 - 170,000

Full time

8 days ago

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Job summary

Stripe is seeking a Legal Program Manager to drive launch readiness for new products and commercial offerings. You will translate business needs into clear delivery plans and coordinate across Legal, Product, Engineering, and Sales to ensure smooth deployments.

You’ll own contracting-system changes, templates, intake forms, approvals, reporting, and integrations with Ironclad, Salesforce, and CPQ tools, while establishing reusable patterns and controls for scalable change management.

Qualifications

Bachelor's degree or equivalent in a related field.
5+ years of experience in program management, legal operations, business systems, product operations, implementation, or related field.
Experience coordinating cross-functional programs with multiple stakeholders and fixed delivery dates.
Experience translating business needs into structured requirements and implementation plans.
Familiarity with contract lifecycle management and CRM/enterprise systems.
Experience coordinating testing, production releases, or readiness activities.

Responsibilities

Manage contracting-system and workflow initiatives supporting product launches and monetized offerings, translating business and legal requirements into clear scope, milestones, dependencies, acceptance criteria, and delivery plans.
Coordinate cross-functional delivery across Product Operations, Legal, Product, Engineering, Sales, Deal Management, and other stakeholders, aligning system changes with broader launch plans.
Lead changes to contract templates, intake forms, questionnaires, approvals, reporting, automations, and related workflows from design to post-launch stabilization.
Assess downstream impacts on contract output, approvals, integrations, data and access controls, reporting, and user experience.
Maintain visibility into delivery status, dependencies, decisions, risks, and blockers, escalating launch-critical issues with clear impact assessments.
Confirm that testing, release documentation, rollback and support plans, and other readiness evidence are complete before production changes.
Develop repeatable intake, testing, release, documentation, and change-management practices enabling safe self-service for low-risk changes.
Identify opportunities to reduce manual work and improve system reliability across Legal practices.