Launch & Process Optimization Analyst

ODW Logistics, Inc.; Columbus (OH); On-site; USD 63,000 - 84,000; Full time

Job summary

ODW Logistics, Inc. is seeking an Operations Systems Implementation Analyst to support critical business processes during onboarding of new business and warehouses.

The role involves defining operations concepts, documenting requirements, and coordinating with vendors and functional teams to drive operational excellence on site. The position requires collaborating with sales, IT and operations, performing UAT, and aiding in live account launches with on-site support.

Qualifications

• Bachelor’s degree in business management, logistics, industrial engineering or equivalent education/work experience preferred.
• 3–5+ years of experience interfacing with external and internal customers preferred.
• Previous experience with warehouse management systems (HighJump (Korber) and/or Symmetry (AS400)) preferred.

Responsibilities

• Develop and define Concept of Operations and end-to-end process flows.
• Maintain cross-functional partnerships with sales, IT and operations.
• Gather and document critical business requirements.
• Translate business needs to system and process requirements.
• Create and perform user acceptance testing scripts and reporting for executive-level visibility in project trajectory.
• Serve as the first line of defense in IT ticketing process.
• Foster and execute management and associate systems training plans during new launches.
• Support PMO in accurate project and timeline reporting.
• Assist in creating work instructions prior to live account launches.
• Provide on-site go-live support to Operations.
• All other duties as assigned.

Skills

Collaboration and teamwork

Strong decision-making

Project management

Verbal and written communication

Education

Bachelor’s degree in business management, logistics, industrial engineering or equivalent education/work experience preferred

3–5+ years of experience interfacing with external and internal customers

Tools

HighJump (Korber)

Symmetry (AS400)

Job description

ODW Logistics, Inc. is seeking an Operations Systems Implementation Analyst to support critical business processes during onboarding of new business and warehouses.

The role involves defining operations concepts, documenting requirements, and coordinating with vendors and functional teams to drive operational excellence on site. The position requires collaborating with sales, IT and operations, performing UAT, and aiding in live account launches with on-site support.