Operations Support Specialist - Data & Process Improvement

JD LOGISTICS US; Georgia; On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Annual Bonus

Job summary

JD LOGISTICS US is seeking an Operations Business Support Specialist to enhance day-to-day warehouse operations across various locations in Florida and Georgia. The role involves supporting operational tasks, managing resources, and improving customer satisfaction.

The ideal candidate will have an associate’s degree or higher, along with strong data analysis and communication skills. This full-time position offers a competitive hourly wage and an annual bonus.

Qualifications

• Associate’s degree or higher; preferred majors include Business Administration, Operations Management, or Computer Science.
• At least one year of experience in operations support or related role is preferred.
• Proficient in Microsoft Office, especially Excel and PowerPoint.

Responsibilities

• Support daily operational activities, including data entry and document management.
• Assist with managing third-party workforce resources.
• Collect and analyze operational data to prepare reports.
• Coordinate cross-functional communication to resolve operational issues.
• Participate in process improvement initiatives and recommend solutions.
• Respond to customer feedback and improve customer satisfaction.

Skills

Data analysis skills

Communication skills

Coordination

Problem-solving

Microsoft Excel

Microsoft PowerPoint

Education

Associate’s degree or above (preferred in Business Administration or related fields)

Job description

JD LOGISTICS US is seeking an Operations Business Support Specialist to enhance day-to-day warehouse operations across various locations in Florida and Georgia. The role involves supporting operational tasks, managing resources, and improving customer satisfaction.

The ideal candidate will have an associate’s degree or higher, along with strong data analysis and communication skills. This full-time position offers a competitive hourly wage and an annual bonus.