Launch & Commercial Ops Leader

Anthropic Limited; Seattle (WA); Hybrid; USD 190,000 - 300,000; Full time

Benefits offered by this job

Generous vacation

Parental leave

Flexible working hours

Office space

Job summary

Anthropic is seeking an experienced Program Manager for Commercialization in Seattle. You will transform our commercial infrastructure into a revenue accelerator, managing end-to-end launches and building scalable, well-instrumented processes that align with an accelerating product roadmap.

The role requires 10+ years in operations with a strong background in billing, payments, and subscription management, plus a track record of delivering ROI through cross-functional leadership across Product,

Qualifications

• Experience building and running new product introduction processes.
• Experience building capabilities and solutions to launch in new ways, from pricing to geographies.
• 10+ years of experience in operations, with demonstrated success in billing, payments, or commercial operations (high-volume SaaS experience a plus).
• Strong working knowledge of billing systems, subscription management, and payments platforms.

Responsibilities

• Play a central role on the team that runs Anthropic's programs for Commercial Launches - helping evolve an established launch motion into a scalable, well-instrumented program that keeps pace with an accelerating product roadmap.
• Run launches end-to-end through the Commercial launch process: lead intake and scoping for your portfolio of launches, translate each into its commercial-readiness requirements, and collaborate with product teams to develop paths to launch.
• Identify where launches slow down today and drive resolution to prevent them from recurring: propose and implement process and system changes, clarify ownership, drive completion across partner teams like Product, Engineering, Finance, Legal, and GTM.
• Build specific program components that don't exist yet - launch tiering, readiness criteria, playbooks, templates, SLAs; and develop training that shifts programs from late-stage gatekeeper to early-stage partner
• Take ownership of major program-improvement workstreams such as instrumentation and workflow tooling and automation in partnership with Engineering and systems teams
• Work cross-functionally with Product, Engineering, Finance, and GTM teams to design clear interfaces and processes that span multiple teams

Skills

Product launches

Cross-functional collaboration

Operational leadership

Analytics

Automation initiatives

Education

Bachelor's degree

Tools

Billing systems

Subscription management

Payments platforms

Job description

Anthropic is seeking an experienced Program Manager for Commercialization in Seattle. You will transform our commercial infrastructure into a revenue accelerator, managing end-to-end launches and building scalable, well-instrumented processes that align with an accelerating product roadmap.

The role requires 10+ years in operations with a strong background in billing, payments, and subscription management, plus a track record of delivering ROI through cross-functional leadership across Product,