Manager, Product Program Management

anthropic; San Francisco, New York (CA, NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Anthropic is seeking an experienced Operations Manager to lead Product Program Management, the central program management function in Anthropic's Product organization. This role will turn cross-functional obligations into scalable programs that unblock growth and support Claude's commercialization.

You'll hire and develop a team of managers and program managers across Commercialization Operations, Community and Executive Escalations Operations, and Marketplace Operations, partnering with

Job description

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

We are seeking an experienced Operations Manager to lead Product Program Management, the central program management function in Anthropic's Product organization. This team turns the company's hardest cross-functional obligations into programs that run: it stands up the strategic programs Anthropic needs to unblock growth, then runs the scaled operations behind them so partner teams can focus on building and selling Claude. You'll lead managers and program managers across Commercialization Operations, Community and Executive Escalations Operations, and Marketplace Operations, and you'll build a generalist program management bench that incubates new programs for the Product organization. The ideal candidate combines strategic judgment about what the company should take on with the operational rigor to make those programs run at scale.

About Anthropic

Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole.

Responsibilities

Set the team's charter and priorities: decide which cross-functional programs Product Program Management takes on and which it scales

Build strong partnerships with the teams Product Program Management supports across Product, Engineering, GTM, Finance, Legal, and more, so programs reflect their priorities and they see the team as a trusted extension of their own

Hire, lead, and develop a high‑performing organization of managers and program managers across Product Program Management, including:

Commercialization Operations, which runs commercial launches for new products that will be billed or sold, plus programs like credits and promotions, trusted access, and local pricing, in partnership with Finance, Billing Engineering, and GTM

Community and Executive