Late-Night Server & Guest Experience Specialist

American Social; Orlando (FL); Hybrid; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

American Social in Orlando is seeking enthusiastic hospitality staff to greet guests, guide orders, and upsell menu items. You will deliver beverages and food efficiently, collect payments, and invite guests to return, all while maintaining cleanliness and organization.

The role requires strong teamwork and the ability to work late-night shifts. Applicants must be at least 18, hold an Alcohol Awareness Certification, and be fluent in English.

Qualifikationen

• Must be at least 18 years old to serve liquor.
• Able to work late-night shifts, potentially 12 AM–3 AM.
• Works assigned scheduled shifts.
• Alcohol Awareness Certification required.
• Food handling certificate a plus.
• Fluent in English with strong communication skills.

Aufgaben

• Compensation: Minimum Wage
• Greet guests promptly and courteously.
• Guide guests through beverage and food ordering, with recommendations.
• Describe and sell all items on the food and beverage menus.
• Deliver beverages and food efficiently while maintaining guest engagement.
• Close guest experience by collecting payment and inviting them back.
• Clean and prepare tables and keep a clean, organized environment.
• Support restaurant maintenance by stocking supplies and assisting in other departments as needed.

Kenntnisse

Fluent English

Attention to detail

Works well under pressure

Teamwork

Tools

Alcohol Awareness Certification

Food handling certificate

Jobbeschreibung

Job Functions:
• Live and embraces American Social Vision and Core Values
• Reports to work on time and prepared for the shift
• Follows all Image and Appearance standards
• Has a positive attitude and provides the best service possible
• Promptly and courteously greets guests
• Guides guests through beverage and food ordering process, while making specific suggestions
• Has the ability to confidently describe and sell all items on the food and beverage menus
• Delivers beverages and food efficiently and maintains engagement to ensure a positive experience
• Closes guest experience by collecting payment and inviting back
• Cleans and prepares tables for new guests
• Supports restaurant maintenance by stocking supplies and keeping a clean and organized environment
• Practices teamwork during all shifts and supports both FOH and BOH priorities
• Works cohesively with all Team Members
• Flexible to assist in other departments as requested
• Works well under pressure
• Follows the direction of the Managers on duty
• Supports and follows all Marketing initiatives


Qualifications:
• Minimum of 18 years of age to serve liquor.
• Ability to work Late Night shifts, potentially to between 12 AM – 3AM
• Works assigned scheduled shifts
• Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) required
• Food handling certificate a plus
• Fluent in English; able to speak, read, write
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to transport items up to 30 pounds
• Remain in stationary position for up to 4 hours throughout work shift
• Satisfactorily communicate with guests, management and co-workers to their understanding