Server

American Social; Tampa (FL); On-site; USD 17,000 - 30,000; Full time

Job summary

American Social is seeking team members to provide outstanding guest service in a lively Tampa venue. You will greet guests, guide them through the ordering process, and suggest menu items to enhance their experience.

Role requires accuracy, speed, and a friendly demeanor, with late-night shifts possible. You will work closely with teammates to ensure smooth service and a welcoming atmosphere for all guests.

Qualifications

• Must be at least 18 years old to serve liquor.
• Fluent in English and able to read, write, and speak clearly.
• Excellent guest service skills and friendly attitude.

Responsibilities

• Greet guests promptly and courteously.
• Guide guests through beverage and food ordering, making recommendations.
• Confidently describe and sell all items on the menu.
• Deliver beverages and food efficiently while engaging guests.
• Close guest experience by processing payments and inviting return.
• Maintain clean tables and assist with stocking and upkeep.
• Support both front-of-house and back-of-house priorities as needed.

Skills

Customer service

English fluency

Attention to detail

Late night availability

Teamwork

Tools

Alcohol Awareness Certification (ServSafe/TIPS)

Job description

Job Functions

• Live and embraces American Social Vision and Core Values
• Reports to work on time and prepared for the shift
• Follows all Image and Appearance standards
• Has a positive attitude and provides the best service possible
• Promptly and courteously greets guests
• Guides guests through beverage and food ordering process, while making specific suggestions
• Has the ability to confidently describe and sell all items on the food and beverage menus
• Delivers beverages and food efficiently and maintains engagement to ensure a positive experience
• Closes guest experience by collecting payment and inviting back
• Cleans and prepares tables for new guests
• Supports restaurant maintenance by stocking supplies and keeping a clean and organized environment
• Practices teamwork during all shifts and supports both FOH and BOH priorities
• Works cohesively with all Team Members
• Flexible to assist in other departments as requested
• Works well under pressure
• Follows the direction of the Managers on duty
• Supports and follows all Marketing initiatives

Qualifications

• Minimum of 18 years of age to serve liquor.
• Ability to work Late Night shifts, potentially to between 12 AM - 3AM
• Works assigned scheduled shifts
• Alcohol Awareness Certification (i.e Serv Save, TIPs, etc) required
• Food handling certificate a plus
• Fluent in English; able to speak, read, write
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to transport items up to 30 pounds
• Remain in stationary position for up to 4 hours throughout work shift
• Satisfactorily communicate with guests, management and co-workers to their understanding